FREQUENTLY ASKED QUESTIONS
Explore our FAQ section to find answers to all your storage-related queries. If you can't find what you're looking for, feel free to contact us directly for personalized assistance. At Vassar Self Storage, we're committed to providing transparent and informative customer service to ensure your storage experience is stress-free.
Where is Vassar Self Storage located?
Vassar Self Storage is conveniently located at 2456 Vassar St, Reno, NV 89502.
What are the office hours?
Our office is open Monday through Friday from 9 am to 4:30 pm.
What are the access hours?
Access to your storage unit is available from 6 am to 9 pm, seven days a week.
Am I required to store long-term?
No, we offer flexible leasing options to accommodate both short-term and long-term storage needs.
What unit size do I need?
Our facility offers a variety of unit sizes to suit your storage needs. Contact us or use our online size guide to determine the best fit for your belongings.
How do I pay my storage bill?
You can conveniently pay your storage bill online through our secure payment portal.
How do I rent a unit?
Renting a unit is easy! You can reserve a unit online, give us a call, or visit our office during business hours.
What documentation do I need to rent a unit?
You'll need a valid form of identification, such as a driver's license or passport, to rent a unit.
What storage options do you offer?
We offer self-storage units and indoor vehicle storage options to meet your needs.
What security features do you offer?
Our facility is equipped with state-of-the-art security features, including gated access, security cameras, and well-lit premises, to ensure the safety of your belongings.